Who we are and what the policy covers
dukatbet.info is an information portal and knowledge base about the Dukat.bet brand. We run a content site with guides and explanations, not a gaming platform. We don't create gaming accounts, we don't manage deposits or withdrawals, and we have no access to your gaming data.
This policy applies to visits to pages under the dukatbet.info domain and to any communication you start with us, for example by email. It does not cover the processing of data on the games operator's official sites, which have their own rules.
You can read most of the content completely freely, without logging in and without entering any data of any kind. Personal information only comes into play when you contact us yourself or when you allow analytics cookies.
What data we process
The scope of data is deliberately small and tied to running the site. During an ordinary visit, technical records that the server generates automatically may arise, along with traffic-measurement data if you allow it. If you write to us, we process the content of your message and your contact details.
An indicative overview of the categories looks like this:
| Category | Example of data | When it arises |
|---|---|---|
| Technical records | browser type, approximate connection area, pages visited | when a page loads |
| Analytics data | anonymous statistics on movement around the site | if you allow analytics cookies |
| Communication data | email address, message content | when you write to us yourself |
We don't collect identity documents, payment details or sensitive categories of personal data. We don't try to identify you deliberately, and we use technical records in aggregate form.
What we use the data for
We process data only for clearly defined purposes connected to running an information site. We don't sell it and we don't use it for profiling aimed at influencing your gaming decisions.
Specifically, these are the purposes:
- Running and securing the site – so that pages load correctly and are protected against misuse.
- Improving the content – so that, based on anonymous statistics, we know which topics to expand.
- Replying to messages – so that we can respond when you contact us with a question.
Essential technical processing is necessary for providing the site itself. We carry out analytics on the basis of your consent expressed through cookies, and replying to an email follows from the fact that you reached out to us.
Your data protection rights
To the extent that we process your personal data, you have the rights granted to you by European data protection law (the GDPR). These include, in particular, the right to access your data, to correct inaccuracies, to have data erased when it is no longer needed, and to restrict or object to processing for certain purposes. If we process data on the basis of consent, you can withdraw it at any time.
Send your request to us by email at redakcia@dukatbet.info and we will assess and handle it in respect of the data we actually hold about you. To avoid any mix-up, we may verify that the request is being made by the right person.
We remind you that we have no access to gaming-account data or payment history, so those matters need to be addressed directly with the official source. If you are unsure how to reach us, the contact page will help.
Security, retention and changes
We protect data with appropriate technical and organisational measures to reduce the risk of loss or misuse. No transmission over the internet is completely secure, however, so we ask that you don't send sensitive personal information in emails.
We keep data only for as long as matches its purpose. We retain communication for the time needed to handle it and follow up, while technical and analytics records operate in aggregate form.
We may update the wording of this policy from time to time when the way the site works or the legal environment changes. The related rules for using the portal are described in the terms of use, and you can reach out to us with questions at any time.