Where to find the settings
You reach the settings after logging in, usually through the menu by your profile or by your account name. The sections are split by topic, so you will find personal details, contacts and player tools separately.
It pays to go through the settings once in a while, even when you are not changing anything just then. That way you quickly find out whether you have the correct contact address and whether your notifications are reaching you where they should.
If you are having trouble logging in right now, first resolve access according to the Login problems section. You can only reach the settings from a logged-in account.
Profile and personal details
Your profile holds the basic details you gave at registration. Some of them serve for identity verification, which is why they cannot be changed freely and some edits go through a review.
Your first name, surname and date of birth must match your documents. If you need to correct a detail that cannot be changed directly, it tends to be tied to the account verification process. Thanks to this, the details match your documents and withdrawals go through without needless questions.
The other, less sensitive items you usually edit yourself. Even so, accurate and up-to-date details save you complications later, especially with payouts.
Contact details
Your contact details decide how Dukat.bet reaches you. The most important is your email, through which any password recovery also runs, so it should always be working and under your control.
| Detail | What it is for | Why keep it up to date |
|---|---|---|
| Login, password recovery, messages | Without access to it, recovery is hard to handle | |
| Phone number | Verification and important notices | Speeds up contact when resolving your account |
| Language and region | Display and communication | Adapts the content to your needs |
When you change your email or phone, check after the change that messages really arrive. A small check right after the edit saves you looking for the fault at an awkward moment.
Setting up notifications
You can tailor notifications so that you receive only what genuinely interests you. Operational communication about your account and marketing messages about offers are usually kept separate.
- Operational notices relate to the security and status of your account; it is best to leave those switched on.
- Marketing notifications about promotions you can switch on or off as you like.
- Channels such as email or in-browser messages you set up separately.
The Notifications section covers the topic in more detail, where you will find how to manage the individual channels. If notices are not reaching you, start by checking your contact email and your junk mail folder.
Responsible gaming tools and limits
The settings also include tools that help you keep your play under control. This is an important part of the account, one that works for you, not against you.
Common options include limits on deposits or on time spent playing, or a break from the game. These are practical safeguards that you set up in advance, so you do not have to rely on willpower alone in the moment.
You will find the details of the individual types of limits in the Account limits section. A broader view of how to approach playing sensibly is offered by the Responsible gaming section. We recommend going through both before you actually need the limits.
Once set, the values can be viewed and adjusted at any time. Treat them as a personal agreement with yourself that helps you keep the game on the level of entertainment rather than obligation.
Account security in the settings
The last area worth going through concerns security. Even a well-configured profile is only as strong as its protection.
The basis is a unique password you do not use anywhere else and a protected email inbox. If a service offers two-factor authentication, it is worth using. You will find a summary of recommendations and common risks in the Safety section.
If you notice anything in the settings that you did not change yourself, or you suspect someone else has access, deal with it without delay. Changing your password and checking your contact details tends to be the first and most effective step.